NDIS.sys - BSoD - Strange problem
I offer a compute repair service in my local area. Most faults are simple to diagnose - others are a real pain. Yesterday I came up with a situation that I nearly didn’t solve.
The computer itself worked fine - no issues other than a bit slow (most people that I tend to visit do have slow computers). The issue came about as soon as the router was turned on to get internet access. within a couple of seconds of turning the router on the computer restarted.
When I first received the call I assumed that most likely it was a power supply issue, the router was connected via USB and therefore when turned on could be putting a drain on a dodgy supply. This was not the case.
The first thing I did was to untick automatically restart box in the startup and recovery section. Turning on the router again the problem immediately occurered except for this time I got the Blue Screen of Death (BSoD) with an error message pointing to the NDIS.sys file.
I then disabled all start up items from the computer and tried again, same thing - within a few seconds the computer gave the BSoD error.
I thne changed the router to use the standard ethernet cavle - within moments the same error message. I was at this point thinking that maybe the router was at fault.
Plugged the router into my laptop and bingo - all was working fine so it was not the router.
The computer system being used was an XP machine with service pack 2. All seemed completely normal with the machine until I plugged the router in.
Narrowing the problem down, checking on forums, there was definitely some kind of network issue going on with this machine. Every time I tried a new thing, the computer would give the BSoD error and I would have to wait ages for the machine to reboot back up again. Not too impressive.
At the point of finally giving up and going for afull reformat and restore I decided to uninstall AVG insternet security. Also at the same time I noticed AVG spyware protection was there. I removed both.
This solved the issue - quite how or why the computer didn’t like AVG so much I do not know - I assume perhaps a corrumpetd update or something as resinstalling the software, the computer works great.
If you have a similar issue yourself then I would reccomend that you remove any programs that run with your computer. Bear in mind that I disabled AVG from the startup - the error still occurred without AVG running. Only a total uninstall solved it.
I would liek to point out that I certainly have nothing against AVG whatsoever. I think its a gret piece of software and I personally use their virus protection on my home machines.
July 5th, 2008 at 7:24 pm
I am currently receiving the NDIS.sys bluescreen whenever I type my password into the login. I originally thought it was something to do with my video card displaying, (nvidia-display.sys shortened) but after googling around alot I have come to the conclusion that its a network issue.
Going into safe mode is fine, unless I use the “with networking” option.
I’m not too sure what it could be, I didnt update anything when I suddenly got the error its come out of the blue.
I will try uninstalling AVG to see if that fixes the issue, if not I will continue googling
*by the way I found this via google*
August 14th, 2008 at 8:51 pm
I am constantly having these… Before that I had tcpip.sys BSoDs…
I switched from AV to Avast. Did not solve my problem tho. I am currently looking for a new Firewall (using COMODO atm).
I reinstalled my vista today in hopes it would help, but it did not.
*sigh*
Maybe its my RAM. I don’t know, but I will keep on trying…
September 16th, 2008 at 5:55 pm
I have had lots of trouble ever since I installed AVG. I thought it was a good idea, it had lots of positive reviews, but it has been a huge pain. I will uninstall it…. thanks for the tip.
November 5th, 2008 at 7:23 pm
Is the problem so critical with AVG? I used to have some system failures, and I wonder if this was it’s fault.
December 7th, 2008 at 12:08 am
I have run into problems with security software in the past 2. They tend to over extend that which they should do, in the name of providing you with security. This can create all kinds of conflicts and problems. But is seems like you spotted this one well.
Joes last blog post..How to Clean the Dust out of your Computer
December 16th, 2008 at 12:03 am
I had this problem on a rebuilt virus killed pc… reloaded 4 or 5x, + flashed the bios, removed the reinstall partition…etc, but everytime the same problem, connect a wireless card or network cable and BSOD apparantly because of ndis.sys… the dump file though said it was avg files…. removed avg and I have internet access and no BSOD….. its the bought version, on the same licence on the same pc as the original setup that died which allowed the virus through in the first place! mmmm ? why I’m surpised now ?!!!!!
March 10th, 2009 at 12:47 am
I liked the reference to the “blue screen of death.” It reminded me of a board game called Arkham Horror where rise of Cthulu automatically wipes out the players because of its immense demoralizing power. Good post…glad to know that you “powered” through it.
March 13th, 2009 at 4:25 pm
Excellent write up, took me quite a few searches to find something like this, thanks
The Male Edge
March 31st, 2009 at 3:16 am
I had problems with avg on some other things also. For some reason they change something and it does not work with some programs or software.
Erics last blog post..Router bits.
April 22nd, 2009 at 2:07 am
I have a couple of desktops in my home office and I had AVG Internet Security on one computer but it really sucks up a lot of the computer’s resources–a snails pace, horribly slow. Applications took forever to launch; web access crawls. I thought I’d perform the necessary cleanups: you know, deleting unused and temp files and cleaned the registry. Defragging the hard drive didn’t help either. And you know what did? I uninstalled the program and the PC runs like I just took it out of the box. I’ve got McAfee on it now, a little improvement.
May 19th, 2009 at 9:04 am
I used avg for a year then found it did not take care of some problems and actulay caused more on my computer. Had to do restore back to original compouter settings and use another spyware program and it works alot better now no problems at all.
cathys last blog post..Hotels in key west.
May 29th, 2009 at 11:36 pm
I always had problems with avg for some reason. I would redo computer then after i installed it again i would have a problem in a week or so. Not sure why but after taking it off completly and not reinstalling it i have not had same problems.
amys last blog post..Mold removal.
June 9th, 2009 at 11:53 am
I too have had problems with this in the past. Thanks for the info. I’ll bare it in mind.
June 23rd, 2009 at 5:36 am
Hey guys, recently I started getting NDIS.sys blue screen errors. After doing some research I’ve found that its something network related but I honestly don’t know for sure what it is and what it does. What I do know is this error stuck around even after a fresh reinstall of Windows XP 64 and there is no single way for me to cause the system to crash. 640-460 What I do know what happens is that it crashes while I’m running internet apps, but I have no way of knowing when it will do it. Sometimes it occurs overnight with my system sitting on AIM, other times it happens when I’m playing a game online or surfing the web, this mourning I woke up and my computer was completely turned off, I have no idea how that one happened. 1z0-007 Usually it takes a few hours after a restart to crash on me sometimes it goes a day or two without the error. Members of another forum suggested that it could be the ram. I ran a Ram testing application, I ran the test on both sticks one at a time and no errors occurred.
July 15th, 2009 at 7:38 am
Strange problem you are facing… I too facing some problem with my laptop because whenever i trying to install any new software i am unable to do it.
August 18th, 2009 at 12:31 am
I used last year AVG too. I was uninstall it because it was slowing my system. My router is an D-link and never had problems with it even when I used AVG. Maybe the NDIS.sys error occurs in a combination with some routers. What router are using your client?
October 30th, 2009 at 5:54 pm
Interesting story, I had something similar, but I reinstalled all, and it’s was ok
November 2nd, 2009 at 6:02 am
Before reading to your post I am unaware of this problem now I take full care of my computer.Thanks for sharing.
November 6th, 2009 at 12:20 pm
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November 23rd, 2009 at 4:20 pm
Hi guyz! what is bsod? o_O
November 28th, 2009 at 11:21 am
Well this is really such a great problem and here is the solution on your post. I have seen so many peoples who are facing this problem. Anyways keep it up and keep continue.
December 6th, 2009 at 6:16 pm
I had problems with avg on some other things also. For some reason they change something and it does not work with some programs or software.
December 18th, 2009 at 9:34 am
l this is really such a great problem and here is the solution on your post. I have seen so many peoples who are facing this problem.
December 23rd, 2009 at 7:39 am
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January 3rd, 2010 at 5:02 am
Hello,
Yes, i also experience that BSOD. I try to move or uninstall one of the sites that contain viruses. And now thanks with the new AVG i found.
Great!!!!
January 10th, 2010 at 4:34 pm
Exactly what i was looking for.Thanks~
January 27th, 2010 at 2:47 pm
Unfortunately there are situations like this when it is almost imposssible to find the real problem. Not that long time ago one of my customers had a virus from some site. I spend several hours trying to get rid of it!
February 4th, 2010 at 11:34 am
I am having a very bad experience with my credit cards. Somebody took my card number and purchase around $1000 that is my daily credit limits. Once it reach at $1000 I got a call from my banks and then I understand that somebody use my credit cards on net. From that times I just stops to use credit cards.
February 15th, 2010 at 5:31 pm
i think this may be the problem about which i never heard before and when you using internet without or with installed anti virus then virus may came to your computer from internet and play there role like this since i also facing some problem like this and i find the only solution is format your computer. keep it up
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February 23rd, 2010 at 10:27 am
hay thanks for the post, some times anty virus treat the normal program as a virus and stop the process, its quite natural. Use the proper anty virus .ypp Avg is the best option I think.even I am protecting my mobile phones with the anty virus.
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